CORSAN Procedures

The moral siege characterized by the disqualification of the employee or exclusion of the relation circles becomes the only one half used to exert pressure the employees insubordinados, although not to be a common situation nor defended by the company. 3.9Administrao of conflicts: In which situations functional and disfuncionais conflicts in the company can be observed and because they happen? The company, as she could not leave of being, possesss normative that they regulate the performance and the attributions of the supervisions and its departments. However this normative one, of sufficiently ample boarding, does not define procedures. This obviously finishes generating the call process conflict, when it is not clearly to who must be attributed determined task. Many times this type of conflict appears of functional form and finishes creating consensuses that until improve the procedures. In others, the quarrels appear after in committed error and have for objective to only get rid themselves of the responsibility.

As in fact many times the attribution of each one is not well clear, this type of conflict assumes disfuncional form and it does not contribute for the improvement of the procedures. Many disfuncionais conflicts also are perceived between it commands it and its subordinate, pricipalmente in function of the criteria for escenso the positions of this level. It is common to happen mainly in the transises of government, inversions of papers, when the manager of a unit or the head of a department loses this condition and starts to receive orders from one old subordinate. Nor all deal well with this situation. 4 – CRITICAL ANALYSIS OF the PROCESS OF MANAGEMENT OF relative satisfactory Practical PEOPLE 4,1 to the organizacional behavior: During the elaboration of the diagnosis we observe some positive aspects in the process of management of people of the CORSAN, of which we detach: Satisfactory technological Infraestrutura as microcomputer science equipment, registers of biomtrico point, system of teleconferncia, Intranet and systems of information; Benefits granted to the employees as hourly flexible making possible the employee to organize its proper schedules; distribution of profits and results, plan of health, aid education among others, above average of the market. .